999ck Privacy Policy &
Data Protection Commitment

01. Introduction & Scope

999ck treats user privacy as a top priority. This privacy policy describes what information we collect when you use the 999ck platform, why we collect it, how it is used, who it may be shared with, and what measures we take to protect your information.

This policy applies to our website https://999ck.bar and all related services. If you disagree with any part of this privacy policy, please refrain from using our platform. We may update this policy from time to time; for significant changes, we will make reasonable efforts to notify you.

The 999ck platform, built specifically for users in Bangladesh, always operates on the principle of transparency. We believe you should have full knowledge of your own information and the right to make decisions based on that knowledge.

02. What Information We Collect

We may collect the following types of information as needed to operate the 999ck platform:

Personal Identity Information

When you register an account or log in, we may collect the following information:

• Full name and username
• Email address
• Mobile number
• Date of birth (for age verification — only users aged 21 or above are permitted)
• Password (stored in encrypted form — never in plain readable text)

Financial & Payment Information

We collect relevant payment information to process deposits and withdrawals. Transactions on 999ck can be made via bKash, Nagad, Rocket, and bank transfer; all transaction data is processed securely. We never store your full bank account number or card number on our servers.

Technical Information Collected Automatically

When you use our site, some information is collected automatically:

• IP address and device identifier
• Browser type and version
• Operating system information
• Time, date, and session duration of site access
• Log of pages visited
• Information collected through cookies and similar tracking technologies

Communication Information

If you contact our support team — via live chat or email — a record of that conversation may be retained. This helps us improve our service quality and resolve your issues in the future.

03. Purpose of Information Use

999ck uses collected information for the following legitimate purposes:

Account Management & Service Delivery

• Creating, verifying, and managing your account
• Processing deposit and withdrawal transactions
• Providing bonuses and promotional benefits
• Determining VIP level and applying associated benefits
• Maintaining gaming history and transaction records

Security & Fraud Prevention

Information is analysed to ensure platform security and identify fraudulent activity. 999ck uses SSL encryption and advanced security technologies to keep all user data and transactions secure.

Responsible Gaming

By monitoring your gaming behaviour, we aim to ensure responsible gaming. If any unusual pattern is observed, we may take steps to offer you support.

Customer Service & Communication

• Responding to your support requests
• Sending important account or service notifications
• Informing you of policy changes

Service Improvement

The 999ck platform is continuously improved in terms of functionality and usability by analysing user experience. This analysis is generally done at an aggregate level and is not used to identify individuals.

04. Information Sharing & Disclosure

999ck never sells your personal information to third parties. However, information may be shared in certain specific circumstances:

Service Support Partners

Our contracted technology and payment partners (such as bKash, Nagad, Rocket, or bank transfer processors) receive only the information needed to complete their specific tasks. These organisations operate under strict confidentiality agreements with us and cannot use the information for any other purpose.

Legal Obligations

999ck may be legally required to share information with relevant authorities in order to comply with applicable laws in Bangladesh or court orders, or in connection with investigations into fraud or illegal activity. In such circumstances, we will provide only the minimum information required by law.

Business Restructuring

In the event of a future merger, acquisition, or asset transfer, user information may be transferred. In such circumstances, we will endeavour to notify you in advance.

With Your Consent

For any purpose other than those listed above, we will obtain your prior consent before sharing your information.

05. Cookies & Tracking Technologies

The 999ck website uses cookies and similar technologies. Cookies are small text files stored in your browser that help the website recognise you.

Use of Cookies

• Essential Cookies: Required to maintain login sessions, ensure security, and operate the site's core functions.
• Functional Cookies: Used to remember your preferences and settings, such as language selection.
• Analytics Cookies: Used to understand which parts of the site are most used and to improve the service.

Cookie Controls

You can accept or reject cookies through your browser settings. Please note that disabling essential cookies may cause certain important site features — such as login — to stop working.

06. Data Security Measures

999ck has put in place both technical and organisational measures to protect your information:

Technical Safeguards

• SSL (Secure Socket Layer) encryption: All data exchanged between the website and users travels through encrypted channels.
• Password hashing: Your password is never stored directly — only an encrypted hash is kept.
• Firewall and intrusion detection systems.
• Regular security audits and vulnerability testing.

Organisational Safeguards

• Only authorised staff have access to user information.
• Staff receive regular training on data protection.
• Confidentiality agreements are maintained with third parties.

Response to Data Breaches

Should a data breach occur, we will notify affected users as quickly as possible and take the necessary protective steps. No organisation can guarantee absolute security, but 999ck actively works to protect your information at all times.

07. Data Retention Period

We retain your information only for as long as necessary. Retention periods may vary by type of information:

• Account Information: For as long as the account is active, and for a defined period after closure as required by law.
• Transaction Records: Financial transaction records are generally retained for an extended period.
• Customer Service Records: For a reasonable period after a specific issue is resolved.
• Technical Logs: Generally retained for a short period and then deleted.

If you request account closure, we will take reasonable steps to delete your information while retaining only what is required to meet applicable legal obligations.

08. Your Rights & Controls

You have certain important rights over your own information. 999ck respects these rights:

Right to Access Information

You have the right to know what information we hold about you. Contact our support team to receive a summary of that information.

Right to Correct Information

If any information in your profile is incorrect or incomplete, you may contact us to have it corrected.

Right to Delete Information

Subject to legal obligations and legitimate interests, you may request the deletion of your account and associated information.

Right to Opt Out of Marketing Communications

You can update your account settings or contact us to opt out of promotional emails or notifications. Please note that account management notifications will always be sent.

How to Exercise Your Rights

To exercise these rights, contact us through the communication channels listed below. We will endeavour to respond to your request within a reasonable time.

09. Protection of Minors

999ck strictly prohibits anyone under the age of 21 from using this platform. We do not knowingly collect or process information from any minor.

An age verification process is applied during account registration. If we become aware at any point that a user is under 21, their account will be closed immediately and any collected information will be securely deleted.

If you believe a minor is using this platform, please contact us immediately.

10. Changes to This Policy

999ck reserves the right to update this privacy policy as needed. In the event of changes:

• We will notify you via email or through the site before any significant changes take effect.
• The "Last Updated" date will be shown at the top of the policy.
• Continued use of the site after changes have been made will be taken as acceptance of the new policy.

We therefore recommend visiting this page regularly to stay informed of the latest policy.

11. Contact Us About Privacy

If you have any questions, comments, or requests regarding this privacy policy, please contact us:

For more details, you may also read our Terms & Conditions and Responsible Gaming pages.